The biggest delay in providing excellent service to our customers is the lack of the customer being prepared for the process. Many arrive without the proper paperwork, paperwork not filled in, or did not bring proper ID.

Our What to Bring page is a good resource for applicants to review before arriving.

99% of the applicants will need to bring 3 copies(completely filled out of course). Why do you ask? One copy is for us, one copy is for you and one copy goes to the employer or agency if requested.

Proper photo identifications is another area that creates questions. Our Identification page clearly shows what proper identification means. If you are bringing a minor without ID there are steps you can take to prove identity.

By arriving prepared we can have you through the process in about five minutes.

If you have any questions about the Live Scan process please give us a call at 661-294-8048

Due to the high demands for service, Santa Clarita Live Scan and Fingerprinting is open for normal business hours including walk in service. If you have any questions please give us a call at 661-294- 8048

All Live Scan fingerprinting services are “Essential Critical Infrastructure Workers” in COVID-19 as we provide service to help people get new jobs or obtain licenses such as hospital workers, nurses, doctors, and caregivers. Also, as schools have converted to online learning, there is a need to hire more teachers that are bilingual.

Santa Clarita Fingerprinting has always been the fastest way to get your live scan fingerprints completed in Santa Clarita! Even before the Covid-19 closures.

All of our machines are equipped to perform the “FLATS on APPS” to expedite your visit. This means if your paperwork is filled out correctly before your arrival, then we can get you processed in less than 5 minutes!

What is “FLATS on APPS”? Well, the DOJ is implementing a new fingerprint capture method for Live Scan sites to reduce the amount of time and physical contact between the applicant and the live scan operator while continuing to provide fingerprint-based background checks to California citizens in need of employment, licensing or certification. Basically it eliminates a small part of the process that captures your prints.

So until further notice, WE ARE OPEN for service Monday - Friday 9 am -3 pm.

You must wear a face-covering before entering our facility.

In order to minimize the number of individuals in our office, we request that you use our appointment form to request a time for service. If your time chosen is not available we will provide an alternate time.

https://www.santaclaritalivescan.com/appointments

However, DO NOT ENTER if you have or have been around anyone who has:

Experienced fever, tiredness, dry cough, aches and pains, nasal congestion, runny nose, sore throat or diarrhea

If you have any questions, please call us at 661-294-8325 BEFORE entering our facility.

Low-quality, poor quality, or rejected fingerprints are the generic terms used when the fingerprint quality doesn’t meet the DOJ or FBI requirements.

Often live scan applicants come to us and have been told they have poor or no fingerprints. With our process, we can quickly determine if you have low-quality fingerprints and advise you on how to increase your chances of passing on your resubmission.

The following are some circumstances that can increase the chance of fingerprints being rejected:

Age  - skin becomes smoother, and fingerprint ridges become more challenging to capture.

Frequently washing/disinfecting hands  -   We see this with nurses, doctors, and other health care professionals.  School professionals and preschool.

Sports  - rock climbing, weight-lifting, rock climbing

Musical instruments  -  Piano, violist, and others have shown worn fingerprints.

Jobs that handle paper, chemicals like bleach, or antibacterial products that dry hands

Ethnicity  -  Some groups can suffer from worn or soft skin.   

We have also found that poor technique can play a role in receiving a rejection. That is why you want to make sure that the facility you use has certified fingerprint rollers that have received training on the latest fingerprinting techniques.

If we perform the fingerprint process, we provide our applicants with a letter when we anticipate that you will receive a rejection notice explaining the “what do I do now” process. We also take the time during your visit to show you why your prints could be rejected plus samples of good-quality fingerprints.

With over 1 Million fingerprint impressions taken, Santa Clarita Live Scan is proud of our less than .01% rejection rate. If you have been rejected by another live scan facility, please give us a call at 661-294-8048 to see if we can assist you with passing your next live scan fingerprinting process.

With Live Scan Fingerprinting becoming a regular part of the pre-employment process, many employers can and do cover the cost of fingerprinting. But when you are Live Scan fingerprinting for a license(nurse, lawyer, security guard, etc) you will be responsible for all fees unless the agency collects those fees as part of your licensing application.

Also many times, employers or agencies have a billing number that covers the cost of the Level of Service fees for either the DOJ Fees or FBI Fees but not the rolling fees. This billing number is indicated by a six-digit number located on your Request for Live Scan form in the billing number section.

Please always verify with your employer or agency if they pay or possibly reimburse the fees associated with fingerprinting.

If your fees are not reimbursed or covered by your employer, we suggest talking with your tax professional about the possible deductions associated with those costs when filing your income taxes.