Low-quality, poor quality, or rejected fingerprints are the generic terms used when the fingerprint quality doesn’t meet the DOJ or FBI requirements.

Often live scan applicants come to us and have been told they have poor or no fingerprints. With our process, we can quickly determine if you have low-quality fingerprints and advise you on how to increase your chances of passing on your resubmission.

The following are some circumstances that can increase the chance of fingerprints being rejected:

Age  - skin becomes smoother, and fingerprint ridges become more challenging to capture.

Frequently washing/disinfecting hands  -   We see this with nurses, doctors, and other health care professionals.  School professionals and preschool.

Sports  - rock climbing, weight-lifting, rock climbing

Musical instruments  -  Piano, violist, and others have shown worn fingerprints.

Jobs that handle paper, chemicals like bleach, or antibacterial products that dry hands

Ethnicity  -  Some groups can suffer from worn or soft skin.   

We have also found that poor technique can play a role in receiving a rejection. That is why you want to make sure that the facility you use has certified fingerprint rollers that have received training on the latest fingerprinting techniques.

If we perform the fingerprint process, we provide our applicants with a letter when we anticipate that you will receive a rejection notice explaining the “what do I do now” process. We also take the time during your visit to show you why your prints could be rejected plus samples of good-quality fingerprints.

With over 1 Million fingerprint impressions taken, Santa Clarita Live Scan is proud of our less than .01% rejection rate. If you have been rejected by another live scan facility, please give us a call at 661-294-8048 to see if we can assist you with passing your next live scan fingerprinting process.