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What to Bring to Your Live Scan Appointment

 

what to bring

  1. Your REQUEST FOR LIVE SCAN form completed (3 copies). 

  2. VALID PHOTO ID

  3. FEE PAYMENT

 
 

1. Your REQUEST FOR LIVE SCAN form completed (3 copies). 

  • Obtain from your employer or the requesting agency.

  • Complete all three copies. (Original for our file / Copy 2 for you / Copy 3 for requesting agency as applicable)

  • Our technicians cannot complete this form for you. We are unable to process your fingerprints due to incomplete or inaccurate information, and you will be required to make the changes on your form prior to service.

    *If you do not bring in three copies of the REQUEST FOR LIVE SCAN, an additional charge will be added for duplication.*

****Need paperwork? You can find the most frequently requested documents on our Forms page.****

 

2. Valid photo ID. Must be a photo ID from the list below.

  • California Driver's License

  • California DMV ID Card

  • Out-of-state Driver's License

  • Other identification is found at the link below

Expired identification cannot be accepted, per DOJ requirements.

Check here for acceptable identification

3. fee payment

We accept Visa, MasterCard, American Express, cash, and billing accounts. Corporate accounts are also available. Please confirm all billing numbers in advance — account holders may bill all applicable rolling fees and government fees.

This includes applicable rolling fees and government fees. Government fees are set by the DOJ and FBI. Live Scan operators cannot change or negotiate these fees. The DOJ and FBI set the fees, and they do not include the rolling fee.

If you need a passport photo or occupational picture taken, please let us know so we can accommodate you.

See our FAQ for additional information
 

Helpful Hints

To ensure the safety of everyone and the efficiency of the Live Scan services, we ask for compliance on the following:

  • Be on time.

  • We cannot print individuals with open wounds or sores on their fingers. Reschedule once healed

  • Perfume, lotion, or oil-based products should not be worn on the day of the appointment

  • All cell phones and non-medical-related electronic devices should be turned off prior to entering our facilities

  • Pets and nonessential individuals should not attend an applicant’s appointment

  • Please DO NOT use hand sanitizer prior to fingerprinting. We will provide some for your use after fingerprinting.

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